Return Policy

At A Cup For Everyone, we take pride in the quality of our products. However, if you receive a defective item, we’re here to make things right.

Returns for Defective Products Only

We only accept returns or exchanges if the product you received is defective. If you believe your product is faulty, please follow the steps below:

How to Request a Return for a Defective Product:

1. Contact Us: Email our customer support at support@acupforeveryone.com within 7 days of receiving your order. Please include your order number, a description of the defect, and photos of the product.
2. Review: Once we receive your email, our team will review the issue and determine if the product qualifies for a return or exchange.
3. Return Authorization: If your product is deemed defective, we will provide instructions on how to return it to us. A replacement will be issued, or a refund will be processed upon receipt of the defective product.

Conditions:

• All return requests must be made within 7 days of receiving your order.
• Defective items must be returned in their original condition and packaging.
• We do not accept returns or exchanges for non-defective products.

Non-Returnable Items:

• Custom-made or personalized items
• Items damaged after delivery

Refund Process:

If approved, refunds will be processed and a credit will automatically be applied to your original method of payment. Please allow 5-7 business days for the refund to appear.

We strive to provide high-quality products, and we hope that every purchase you make from A Cup For Everyone meets your expectations. Thank you for your understanding!

For any questions, please contact our support team at support@acupforeveryone.com.